80,000 SATISFIED CUSTOMERS AND COUNTING...
About Southern Siding and Window Company in Augusta, GA
In 1966, Augusta native, Jim Felton formed his first company in the CSRA bringing a variety of new products aimed at easing and reducing the cost of traditional home remodeling. Because his earliest — and continuing — commitment was to quality and value, he soon expanded.
Within a few years, he had grown from those first few-dozen customers to thousands annually. This year alone his home improvement companies — with Southern Siding & Windows as its Augusta flagship– will complete over 7,500 jobs in the Augusta/Aiken (CSRA), Birmingham (AL), Greenville (SC), Knoxville (TN), Chattanooga (TN), Charlotte (NC), Charleston (SC) and Columbia (SC) markets.
Over 120,000 Jobs For 80,000+ Households
All together these companies have completed over 120,000 jobs for over 80,000 households. This means that about half of all of our customers come back for additional work! That’s really saying something when you consider that many of our products (such as sunrooms, whole-house siding, decks, roofs) are essentially one-time purchases!
The Southern Siding & Window Company formula for a successful business includes more than just expansion and growth. Our success is due to the fine people who make up the company and it is firmly rooted in a commitment to product quality and customer satisfaction.
Quality Work and Reasonable Pricing Backed by Our Customer Satisfaction Guarantee
Since that first year, high quality work and reasonable prices have been the hallmark of all our Southern Industries companies. Every product and service is fully backed, and customer satisfaction is guaranteed.
It’s been 50 years since Jim Felton first began knocking on doors of residents in the CSRA. In those 50 years his companies have proved themselves again and again. For 50 years… you, the customer have supported all the companies under the Southern Industries umbrella with referrals and repeat business.
Southern Industries humbly thanks you for your past business and hopes to earn your trust for another 50 years. Like our motto says: “We build relationships that last a lifetime.”
Check Out This Brief Message From Our President
Jim Felton, president and founder of Southern Industries
Our Mission Statement
The mission of Southern Industries is to provide our customers with quality home improvement products with the quality of prompt, professional service characterized by complete customer satisfaction.
Being honest and fair in all dealings with coworkers and customers
Offering products and services that reflect superior quality and value
Handling customer’s questions and needs promptly and effectively
Seeking and utilizing new means of serving our customer effectively
Taking the initiative to respond to opportunities to help coworkers achieve customer satisfaction
Promoting outstanding customer satisfaction & organizational success by employing outstanding professionals & providing them with the respect, support & reward due them as members of the Southern Industries Team.